PAYMENTS

CURRENCY

All orders will be processed in Malaysian Ringgit (MYR). The currency converter is a convenient tool for your reference only.

FORMS OF PAYMENTS

Our shopping cart accepts payment worldwide via Visa, Mastercard & Paypal.

We also accept online banking (Malaysia only) & eWallets : Grabpay & Boost. 

Prior to confirming your order, kindly carefully review the total amount and content(s) within your cart.

PAYMENT DECLINED

Oh no! Here are a few things to check if your payment did not go through. Check that your card’s billing details (such as the security code and billing address) match, check that your card is not expired or that your Paypal account is active. If none of these apply, please contact us here. We are more than happy to help!

 

ORDER LIMIT

There is no set limit, however if you are unable to add your desired quantity to your cart this may mean we are out of stock. To order more of this item please contact our Support Team at istanajewel@gmail.com or fill our contact form here.

CANCEL ORDER

Should you wish to cancel your order, please email us here within 12 hours after order has been placed. No cancellation is allowed after an order has been processed.

CHANGES TO ORDER

Unfortunately, once check out is complete and your order has been confirmed we are unable to make any amendments. If you have any concerns please contact us here.

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